Welcome to the
ticket to the moon webshop

INTERNATIONAL SHIPPING QUESTIONS

INTERNATIONAL SHIPPING QUESTIONS

Do I pay import duties over my order?

Every country applies different tax legislation, orders may be subject to custom fees, import duties and brokerage fees.

 

Is it safe to buy TTTM products online using a credit card? 

Yes. Ticket To The Moon uses a secure transaction company 2Checkout.
 This is a paid service, we cover the costs, to protect our customers and their privacy.

 

Do you ship Everywhere?

We ship worldwide, using the best door-to-door express delivery services, TNT for international and JNE for domestic shipments in Indonesia. TTTM does not ship to P.O. Boxes, nor other planets.

 

What are the shipping charges?

We charge USD 10* for international orders, shipping within Indonesia is free of charge.  All orders above USD 150, are eligible for free shipping*.

*Every country applies different tax legislation, orders may be subject to custom fees or import duties.

 

What are the payment options?

In the checkout process you can pick from payment options as debit card, credit card or PayPal.
 TTTM does not offer the possibility to pay Cash On Delivery. You can contact our customer service <office@ticketothemoon.com> for other payment solutions, like deposits or bank transfers.

 

Can I pay using PayPal?

Yes, our payment provider allows you to pay with most Debit and Credit Cards and PayPal.


 

When is my order will be shipped?

As manufacturer, we can generally produce and ship your order the same day it is confirmed and payment is received. Allow 5 working days for international express door-to-door delivery.